3 day saddle trial for in person sales. Shipped saddles, and all other sales final.
High Tail Tack is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. High Tail Tack does not collect and store credit card information. All payment details are handled by the secure third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.
All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.
Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated.
For local orders we offer an in-store pick up option!
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments. We ship to address provided, please double check address before payment.